Julie Showers ’88
Julie Hagen Showers ’88 is the Director of the Office for Conflict Resolution at the University of Minnesota. In that role, she functions as an independent resource for non-represented faculty, staff, and student employees who confront conflicts in the workplace. Her responsibilities include oversight of formal and informal dispute resolution processes including skills building, facilitated dialogue, mediation, and arbitration. The Office also provides programming designed to increase comfort and competency in managing conflict, improve communication, and develop leadership.
Prior to joining the University of Minnesota, Showers was a partner at FordHarrison, a national labor and employment law firm where she advised clients on a wide range of human resource and employee relations matters and also served as an adjunct instructor in the Masters Program in Strategic Human Resource Management at St. Mary’s University. Earlier, she worked in various capacities at Northwest Airlines for over 17 years including seven years as Vice President of Labor Relations and two years as Senior Vice President of Inflight Services. As Vice President of Labor Relations, she served as the chief negotiator in multiple rounds of bargaining, including those necessitated by the airline’s bankruptcy. As Senior Vice President of Inflight Service, she led 10 domestic and 11 international flight attendant bases and was responsible for hiring, training, regulatory compliance, scheduling, and performance management within the context of a $600 million budget. Showers was also responsible for global catering and inflight entertainment as well as an innovative culture change initiative focused on customer-facing employees. She retired after the successful integration of Northwest Airlines’ inflight operations into Delta Air Lines in 2009 and returned to private practice.
Showers graduated from Stanford University and the University of Minnesota Law School. She currently serves on the Board of Trustees of Hamline University where she is Chair of the Facilities Committee and also serves on the Audit Committee.